WHAT IS MY SUBSCRIPTION STATUS?
We will notify you when your subscription is about to expire. We send both email and print notices in advance to ensure you won’t miss an issue. Your renewal order will be added to the end of your current subscription.
HOW DO I CHANGE MY MAILING ADDRESS?
To update your mailing address please email [email protected] or call us at 1-866-709-4985 and we will update your address for future mailing. We print our magazine mailing labels in advance, therefore, it may take a few weeks for the change to be effective.
WHAT ARE THE RELEASE DATES FOR KAYAK ANGLER MAGAZINE?
Our magazines are published quarterly (January, March, June and August). Subscriptions will mail 4-12 weeks from receipt of order depending on the time of submission and the next print date.
WHY DID I RECEIVE DUPLICATE ISSUES?
If you are receiving duplicate issues, please look at the account numbers on your magazine mailing labels. If the numbers are identical, then this is likely a one-time printing error. If the account numbers are different, please report the error.
HOW DO I REPLACE A MISSING ISSUE?
Factors such as severe weather may delay delivery of your magazine. If your issue is delayed more than a month please report the missed issue. Your subscription will be extended to make up for the missed issue or if you would prefer to receive a replacement issue we can check if we have any in stock.
If you didn’t receive an issue included with your subscription, please email [email protected] or call us at 1-866-709-4985. If the issue is still available, we will mail you a replacement copy immediately. If the issue is out of stock, we will extend your subscription expiry date accordingly and promptly reply to you with our action taken.
WHAT CAN I DO ABOUT A DAMAGED PRINT ISSUE?
If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with your local post office to see if the magazine arrived there in good condition. If the post office reports that it arrived damaged, please contact us by email at [email protected] or call us at 1-866-709-4985. We will extend your subscription to make up for the damaged issue. If you would prefer to receive a replacement issue, please indicate so in your email.